Customer Testimonials
We're very eager to hear from you and adding your story to our long list of satisfied customers. It is extremely important for us to find out your opinion about the quality of our services. This also helps us get more information about our customers' satisfaction level. If for any reason you were dissatisfied we welcome your comments too. Drop us a line. We're always glad.
Dealer Reputation
5.0/5
Customer Service: 
5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 4.9
Price of Work/Product: 4.9
Overall Experience: 5.0
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5.0Testimonials
May
17
2012
Cheryl Mathews
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Kyle Fox, Travis Fancher and Mark Simon
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0May
16
2012
Don Cates
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0May
15
2012
Jody Brooks
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Mitch Nucholls
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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We enjoyed working with Mitch very much! He was a pleasure to work with! Thank you, Mitch, and GO DAWGS!!
May
13
2012
Geirge Vaughn
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welsh
Customer Service:
4.0
Friendliness of Staff: 4.0
Quality of Work/Product: 4.0
Price of Work/Product: 4.0
Overall Experience: 4.0
Overall Score: 4.0
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4.0
Good group to do deal with. Jim was more than helpful.
May
11
2012
Willie (Robby) Boone Jr.
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Mitch Nuckols, Mark Simon and Marcus Whitmore
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Couldn't ask for nicer more helpful staff......the experience was just awesome.
May
9
2012
Dexter Gibson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: isaac shuler
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
IT was a great experience the people was nice i am trying to buy my wife a car now they are awesome thanks landers.
May
8
2012
Robert Zamastil
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Mitch Nuckols
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Mitch was great too work with , and very knowledgable on the wrangler . This is my first jeep and it could be one of the best i've ever owen.
May
4
2012
Brian Monday
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Aaron Johnson
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Aaron was great to work with. He did not pressure us and understood what we were looking for and worked with the budget we gave him. First class all the way. Will continue to give our business and also let all of out friends know the type of excellent service we were given at Landers McLarty. Thank you again.
Brian and Angela
Monday
May
4
2012
Zach Swanson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo/Richard Green
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Very pleased with new truck and good experience. Only area for improvement would be in the detailing work prior to taking delivery...truck still had some dirty glass,etc.
May
1
2012
Max McGaugh
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flipo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0April
30
2012
John Marter
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Oliver + +
Customer Service: 4.0
Friendliness of Staff: 5.0
Quality of Work/Product: N/A
Price of Work/Product: N/A
Overall Experience: 5.0
Overall Score: 4.7
4.0Friendliness of Staff:
5.0Quality of Work/Product: N/A
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5.0Overall Score:
4.7
Very friendly and helpful & business-like.
Also very knowledgable.
April
30
2012
Tonya Marotti
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Brian Koller, Tim Koggins, Mark Simon
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
I have always been hesitant to buy a car. I don't like to wonder if I could get a better deal somewhere else. I was so appreciative of all the people that worked with me at Landers McLarty Ford. They were so helpful, professional, and made me feel at ease. I would (and already have) recommend them to my friends. I so appreciate the personal service. Buying a car could not have been a better experience.
April
26
2012
William R. Souther
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jason Finnell
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Perfect, purchased vehicle, financing, sales, everything and everyone was wonderful!
April
24
2012
Eduardo Del Castillo
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 4.0
Price of Work/Product: 4.0
Overall Experience: 4.0
Overall Score: 4.4
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4.4
Jim Hollingsworth is a great sales person to deal with. He was very diligent over the whole process. Im extremely satisfied with his customer focus.
Thanks!
April
23
2012
Judy Reeves
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: Marcus Whitmore and Mike Powers and Mr. Salter
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 4.0
Overall Experience: 5.0
Overall Score: 4.8
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4.8
Marcus and Mike were great! I really appreciate their professionalism and courtesy during my experience! Thanks for a great job guys.
April
23
2012
Sahar Prophet
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0April
20
2012
Laurel Smith
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welch
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Mr. Welch was very knowledgeable and helpful and I appreciated the fact that he did not high pressure me to make a sale, unlike other experiences I have had with car salesmen in the past.
April
20
2012
Dean Whittle
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Steve Hudson
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Very good. All of the salesmen seemed nice and were willing to help even if I wasn't their customer.
April
19
2012
Patsy Jones
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welch
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Everyone was very professional. Jim Welch made this experience one of the best we have ever had. We are looking forward to our next purchase with Jim.
April
19
2012
Krista Rawson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Aaron Johnson
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Aaron and the rest of the team have gone above and beyond to help me through this car buying process. From Aaron on the front line to Cutis in finance and the gentleman from the repair area (sorry I forgot your name)to the rest of the sales staff who were very helpful; I found everyone throughout the process to be helpful and kind without being pushy and obnoxious as I have found in many dealerships. Thank you all for making this a pleasant experience.
Sincerely,
Krista Rawson
April
18
2012
Cynthia Hill
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Isaac Shuler
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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I was visiting my daughter and she recomended that I talk to this dealership about trading my car as I had said I would like a Jeep Compass. She had recently purchased her car at this dealership and her husband had also purchased his truck from them. I was amazed at how hard they worked to get me exactly what I wanted in a Compass and also to keep the price within my range. I know how much extra work it was for them to sell to me as I live in PA and there were snags in the road, so to speak, in getting this accomplished. Everyone was wonderful to me and it was a wonderful experience to deal with them. My other daughter is now thinking of buying a Jeep from them also simply because they were so great to deal with.
April
14
2012
Dianna Underhill
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Marcus Whitmore
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Very helpful. Easy to talk to. Willing to listen to my budget and willing to work within my budget.
April
12
2012
Eden Ashburn
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Steve Hudson
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Great experience--this was my first time buying my own car and I could not be more please with how everything went at Landers McLarty. Steve Hudson treated me like I was family! That has never been the case at other dealerships. He ensured that I drove as many cars possible to be positive that I found the perfect one. Although, I did end up buying the first car I drove it was a great experience and I couldnt be happier with my choice. Thanks Steve!
April
10
2012
Jane Cheyne
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Kyle Fox
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Kyle was great. In dealing with other dealerships the last few days, I will come back to Kyle, no doubt. When I buy my next car it will be from Kyle!! Everyone there was fantastic!
I am proud to have your name on my front bumper!!
Sincerely,
Jane Cheyne
April
9
2012
Ron Zorn
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jason
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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I appreciate working with such a great group of people. From the salesman to the finance department, Landers McLarty has a great staff. This is the kind of place I would send a friend.
April
7
2012
Raymond Fox
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Leon
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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very satisfied
April
6
2012
Joel Bunyard
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0April
3
2012
James Ruth
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: John Camper
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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This was the best service we have ever received! Mr. Camper was an excellent salesman and went out of his way to assure our happiness with the dealership and our vehicle selection. He spent time trying to locate us a car that had the features we were looking for even when another dealership said they could not locate one, he was able to find us one and had it here the next day! After purchasing the car, he took the extra time to show us some of the features of the vehicle. That extra step really impressed us. We are going to be looking at purchasing another vehicle soon and have already decided to make Landers and Mr. Camper our first priority for that vehicle!
April
2
2012
Cliff Niedzielski
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: jim hollingsworth
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Jim Hollingsworth was very helpful in showing me the new and used vehicles in your lot. He was very complete in his explainations of the different vehicles I was interested in. He was very courtious and spent the time necessary for me to make what I feel was a very good decision. My car had come to its end, it was a Very stressful situation for me, as I had to drive back to Minnesota in a couple days.Thanks Jim for walking me through this, my wife was delighted to see her new Ford Edge.
April
2
2012
Ron Henderson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welch, Jim Hollingsworth
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Overall very good experience. I understand some circumstances and I don't have a problem with that. Sales staff very friendly, sales managers friendly, and finance was good.
I tried to get everything done and ready so our time at closing would be short and sweet. We arrived at 430 and left at about 730. Overall I enjoyed the experience at Landers.
March
27
2012
Tim Spellman
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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We had started a search for a new or used truck through the internet as well as visiting various dealerships. Typically, internet searches for vehicles are frustrating because nobody will post the prices for used trucks. It was refreshing to see that McLarty has seen the light. Having the price of a used vehicle prior to my visit to the dealership gave me the opportunity to do my research on it and ensure that the price was in line with the vehicles worth. In conjunction with my own investigations I sought out Oliver Mulcahy as he was referred to us by a friend. We found Oliver to be very honest, straight forward and informative. Most importantly he took the time to listen to our needs and did not try to "upsell" us. Ultimately he guided us to several options from a used and new vehicle standpoint. In all, I found the whole purchase process far less stressful than in years past and found Oliver to be an asset by providing information, options and direction which enabled us to make the best decision for us rather than having a salesman talks us into the best decision for the dealership. I would recommend McLarty to any and all looking for cars and trucks, especially with their lifetime powertrain warranty on used vehicles.
March
23
2012
Cassady Watkins
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Oliver
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Wonderful Experience. Honest and helpful Thank you.
March
22
2012
Robert Shingledecker
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo, Steve Benton
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Excellent store! I am impressed with their friendly, helpful attitude.
March
21
2012
David Nicol
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Dennis Shepard
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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I was pleased at the sales staff and enjoyed Dennis Shepard and his advice when making the decision to buy. Will not have to shop any place else again. Repeat business says it all to me.
March
19
2012
Dana Byrum
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: charles dewey
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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They were very helpful and honest...two things that were hard for us to find anywhere else.
March
19
2012
Freddie Ferguson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby F & Mark Simon
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Bobby F. Awesome salesman and GREAT knowledge of the Ford product. Told him what I wanted and he helped make it happen. Mark Simon. Made the buying process the best car buying experience I've ever had. Thanks Guys!
March
13
2012
William Brown
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: All were real nice Mark was cool
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Super Job Thanks for all you help with this .We will find out if it was great when I come in for service!!
Mostdealership dont care about you after you buy a car.
March
12
2012
Jenny Brown
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Mike Powers
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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Very helpful
March
8
2012
Leigh Coulter
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: N/A
Price of Work/Product: N/A
Overall Experience: 5.0
Overall Score: 5.0
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We enjoyed working with Bobby Flippo in buying our Ford F-350 Super Duty. He was very knowledgeable and helpful. He clearly understood what my wife Kathy and I wanted in a new truck. Bobby helped us through the buying experience and we are very satisfied. We really look forward to our new Ford and can’t wait to drive it home.
Bobby has been helpful and always upbeat and positive. He has answered all our questions and said he will personally orient us to our new vehicle. We look forward to our orientation to our new truck. I know it is a very sophisticated truck with lots of features and upgrades.
We are very excited about our new Ford F-350 Super Duty Lariat.
Landers McLarty Ford is very lucky to have an excellent person like Bobby.
March
8
2012
Larry Vandevoir
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me:
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0March
7
2012
Larry & Patsy Coats
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
5.0Quality of Work/Product:
5.0Price of Work/Product:
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5.0
I would especially recommend Oliver Mulchahy as a great salesman. He was knowable about every thing we ask him and was willing to help. very plesant person. I would recommend all my friends to see him if they were looking for a new or used vehicle. The dealership as a whole was great.
March
6
2012
Brenda Hathorn
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby, Jimmy, Curtis
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0Overall Score:
5.0
It's always a bit crazy in there because they are so busy but they always manage to take great care of everyone. Third purchase there and still happy!
March
5
2012
Delecia OBrien
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Hollingsworth
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
5.0Quality of Work/Product:
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5.0
I really liked Jim. As I said in a different survey he was the best salesperson I have ever had when buying a car. He was very upfront and no pressure which is exactly what I like. He listened to our needs and concerns and gave advice when we ask for it.
March
4
2012
Donald Doramus
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Brian and Oliver
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 4.0
Price of Work/Product:
3.0
Overall Experience: 5.0
Overall Score: 4.4
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5.0Quality of Work/Product:
4.0Price of Work/Product:
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5.0Overall Score:
4.4
Everyone was very courtesy and helpful. Brian came in, on his day off to facilitate the sale of this 2009 Silverado. I haven't dealt with a dealership since 2000, so dealing with Brian was refreshing and I thank him. I requested and read the CarFacts report on this Chevy pickup, but discovered on my own later, the hail damage on this vehicle was not mentioned. I don't believe those in sales knew, or the vehicle price would not have been at loan max.. It does not change my opinion of the sale, the dealership or the truck, and I thank everyone connected with this sale. I am satisfied and would recommend, and return as a customer.
Thank you, Don
March
3
2012
Diana Marshall
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welch
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Made buying a car easy!
March
2
2012
Kylie Wiley
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Patrick Wiley, Leon
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
The guys were fabulous, I've already recommended the dealership to friends who are looking for vehicles.
March
2
2012
Walt Gallagher
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
Good experience
March
1
2012
Kenneth Hammack
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welch
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Nice clean atmosphere. Very friendly staff. We were impressed with the level of professionalism as well as friendless of the sales staff. Will highly recommend to our friends who might be in the market for a new vehicle.
February
29
2012
Trian Koutoufaris
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Nick McGraw, Heath Heillman
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Knowledgeable about the Jeep product and brand. Enthusiastic without being pushy. Patient and thorough throughout the sales process. Trustworthy. All my of questions were answered. A great product and a great experience. Looking forward to an excellent relationship with Landers McLarty. And, I love my new Jeep. Thanks, Nick!
February
27
2012
Patrick T. & Frances M Rouse
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: Jim Welch, Mike Simon, Service Dept, mechanics
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
Our 2004 F550 broke down in Bella Vista, called for a tow. The tow driver from Decatur towing brought us to you. We walked in and found a sweet kind red haired lady who took us to a very kind service man (?) who then led us to Jim W. salesman that helped patiently get us through the process of trading for a 2007 F550 Ford Diesel Dualy.
It was a sad thing to have to do. But break downs happen no matter how good we care for our equipment. We had a car with us and the service man got it in for an oil change while all the above was going on. We like the truck very much, now have to learn all the new bells and whisels.
It was meant to be for us to have this truck. It was sitting there waiting for us in our time of need. God travels with us every step of the way.
Thank you, Pat and Fran Rouse, PF Transport LTD
February
25
2012
Danny Moore
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welch
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
This is the second vehicle we've purchased from Lander McLarty since November and Jim is the reason we came back.
We had done our home work and had a good idea of what we wanted. Jim listened, took our information, and was well prepared when we came in. The whole process from test drive to contract signing took hardly any time at all and we were on our way.
A good experience overall.
February
24
2012
AMY SAMS
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: ALEX
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 3.0
Overall Experience: 5.0
Overall Score: 4.6
5.0Friendliness of Staff:
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5.0Overall Score:
4.6February
24
2012
Eric Jenkins
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Scoggins and Mike Powers and Gary in finance (Can't remember last name)
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0Overall Score:
5.0
I came in for a truck brochure and left with the truck of my dreams. Third vehicle i have bought at Lands McLarty and will be back when we get ready to buy my wife's Explorer.
I honestly believe the team here fought to get me into this truck and will absolutely continue to do business with this dealership if this kind of treatment continues.
Thank you,
eric
February
23
2012
David Mazakas
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0February
21
2012
Chris Petersen
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Oliver Mulcahy
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
I was impressed with the quality of service and competitiveness of price at Landers McLarty Ford. I enjoyed meeting and working with the sales people. Once they understood my needs and time limitations, all care was given to make sure they were met.
I had not purchased a car in this area before and was not familiar with any dealership, so I was not sure what level of service to expect. I was very pleasantly surprised to discover such a high quality of care and service as you have at Landers McLarty Ford. I have already recommended several people to visit your dealership to find a vehicle.
February
20
2012
Eric Anderson
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Charles Dewey
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
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5.0
Fantastic experience overall! No pressure, everyone was very friendly, helpful, and knowledgable. Charles even stayed until after 8 pm Friday to make sure our Edge was detailed and that we were happy with our purchase.
February
20
2012
Daniel Parker
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Aaron Johnson
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
Great experience. Aaron was very helpful. Love my new truck. Thanks
February
19
2012
Danny Moore
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Jim Welsh
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
This is our second purchase in just a couple of months. We came back because of the service we received from Jim Welsh with our F-250 purchase and because of the lifetime warranty. We'll keep coming back, and tell our friends, as long as the service stays top notch like it is.
February
19
2012
Virgil Harmon
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Brian Brandolini
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0
We were very please with the friendliness of the staff. And with the hard work you took to find what we wanted. Thanks a lot.
February
19
2012
William Summerlin
Reason for visit: SalesRecommend this dealership?: YES
Employees that assisted me: Bobby Flippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0Overall Score:
5.0
Well run from switchboard to $ administration--they ALL face way too much Federal paper work--which MUST STOP--it gets in the way of good customer service !!
William T. Summerlin,MD
February
17
2012
Linda Speer
Reason for visit: ServiceRecommend this dealership?: YES
Employees that assisted me: Mike Powers
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
5.0Friendliness of Staff:
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5.0Overall Score:
5.0
They were all very helpful and went out of their way to help me. I am very thankful.
